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[GLOBAL]Popular Questions 2

• [RIDLEY]Where can I find a RIDLEY dealer?
• [GLOBAL]How do I sign up for the newsletter?

[GLOBAL]Warranty 10

• [GLOBAL]When does my bike meet the warranty requirements?
• [RIDLEY]What do I need to do to benefit from the warranty?
• [RIDLEY] What are the warranty limitations?
• [GLOBAL]Does the guarantee also apply to competitions?
• [RIDLEY]Where can I register my RIDLEY bicycle?

Bekijk alle 10

[GLOBAL]Complaints 0

[GLOBAL]Shipping 5

• [GLOBAL]How can I view current shipping deadlines and availability?
• [GLOBAL]How will my order be delivered?
• [GLOBAL]I want to cancel my order. What should I do?
• [GLOBAL]Has my order shipped yet?
• [GLOBAL]Why is my destination country not listed?

[GLOBAL]Collection 3

• [GLOBAL]When can I pick up my bike from the dealer?
• [GLOBAL]Why register my bike?
• [GLOBAL]Why do we need your information?

[GLOBAL]Order 4

• [GLOBAL]How can I consult current shipping times and availability?
• [GLOBAL] Can I also purchase team bikes/parts?
• [GLOBAL]Placing an order
• [GLOBAL]Change/Cancel order

[GLOBAL]Payment 3

• [GLOBAL]Which payment methods does Belgian Cycling Factory accept?
• [GLOBAL]Can I pay by credit card?
• [GLOBAL]Can I pay by direct debit?

[GLOBAL]Returns 2

• [GLOBAL]What warranty do I have on my bicycle?
• [GLOBAL]How do I return an item through the right of withdrawal?

[GLOBAL]Refunds 0

[GLOBAL]Technical questions 20

• [RIDLEY]Ridley Hangers
• [MERCKX]Achterderailleur pad (Hangers)
• [RIDLEY]Head Set
• [RIDLEY]Spatborden
• [RIDLEY]Top Cap

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[GLOBAL]Frame Passports 97

• [RIDLEY]Frame Paspoort Kanzo Adventure
• [RIDLEY]Technical passport - Forza VARDAR db
• [RIDLEY]Technical passport - Forza LEVANTO db
• [RIDLEY]Technical passport - Forza NORTE db
• [RIDLEY]Technical passport - Forza LEVANTO Gravel

Bekijk alle 97

[RIDLEY]Manuals 8

• [RIDLEY]Owner’s Manual
• [RIDLEY]Forza TT Handlebar
• [RIDLEY]F-Steerer Assembly Manual
• [RIDLEY]MTB Technical Manual
• [RIDLEY]Cable Routing Dean Fast

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[GLOBAL]Spare parts 0

[GLOBAL]Partner Manuals 5

• [GLOBAL]Where can I find a manual for my SRAM groupset?
• [GLOBAL]Where can I find a manual for my Shimano groupset?
• [GLOBAL]Where can I find a manual for my Campagnolo groupset?
• [RIDLEY]Where can I find a manual for my Fox suspension?
• [RIDLEY]Where can I find a manual for my RockShox suspension?

[RIDLEY]Grifn 9

• [RIDLEY]Which hanger do I need?
• [RIDLEY]What is the weight of a Grifn frame?
• [RIDLEY]What is the maximum tire clearance?
• [RIDLEY]What is the seatpost diameter?
• [RIDLEY]What TA is used on the bike?

Bekijk alle 9

[RIDLEY]Raft 16

• [RIDLEY]What is the seatpost diameter?
• [RIDLEY]What type of bottom bracket is used on the bike?
• [RIDLEY]Which headset type is used?
• [RIDLEY]Is the frame dropper post ready?
• [RIDLEY]Which seatpost clamp should be used on the frame

Bekijk alle 16

[RIDLEY]Probe 12

• [RIDLEY]What is the weight of a Probe RS frame?
• [RIDLEY]What is the maximum tire clearance?
• [RIDLEY]Which headset type is used?
• [RIDLEY]Which hanger do I need?
• [RIDLEY]Which small parts do I need for different setups?

Bekijk alle 12

[RIDLEY]Falcn RS 11

• What is the frame weight of the Falcn RS?
• [RIDLEY]What is the tire clearance?
• [RIDLEY]Can I use a traditionnal stem-handlebar combination?
• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?

Bekijk alle 11

[RIDLEY]Noah Disc 12

• [RIDLEY]What is the offset of the seatpost?
• [RIDLEY]Is there a zero offset seatpost available?
• [RIDLEY]Which seatpostclamp is used?
• [RIDLEY]What is the maximum torque for the seatpost clamp?
• [RIDLEY]Which headset type is used?

Bekijk alle 12

[RIDLEY]Noah Fast 12

• [RIDLEY]What is the offset of the seatpost?
• [RIDLEY]Is there a zero offset seatpost available?
• [RIDLEY]Which seatpostclamp is used?
• [RIDLEY]What is the maximum torque for the seatpost clamp?
• [RIDLEY]What BB standard is used?

Bekijk alle 12

[RIDLEY]Fenix SLiC 11

• [RIDLEY]What BB standard is used?
• [RIDLEY]What is the maximum torque for the seatpost clamp?
• Which headset type is used?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What TA is used on the bike?

Bekijk alle 11

[RIDLEY]Helium SLX 0

[MERCKX]Strasbourg Steel 0

[RIDLEY]X-Night RS 9

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]What is the offset of the seatpost?
• [RIDLEY]Which seatpostclamp is used?

Bekijk alle 9

[RIDLEY]Grifn RS 10

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]What is the offset of the seatpost?
• [RIDLEY]Is there a zero offset seatpost available?

Bekijk alle 10

[RIDLEY]E-Grifn 14

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]What is the offset of the seatpost?
• [RIDLEY]Is there a zero offset seatpost available?

Bekijk alle 14

[RIDLEY]Grifn A 11

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What is the seatpost diameter?
• [RIDLEY]Can I fit mudguards?
• [RIDLEY]Is there internal routing for lights?

Bekijk alle 11

[RIDLEY]Falcn 8

• [RIDLEY]What is the tire clearance?
• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]Can I use a traditionnal stem-handlebar combination?

Bekijk alle 8

[RIDLEY]ASTR RS 11

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]Can I use a mecanical groupset?
• [RIDLEY]What is the offset of the seatpost?

Bekijk alle 11

[RIDLEY]ASTR 8

• [RIDLEY]What TA is used on the bike?
• [RIDLEY]Which hanger is used on the bike?
• [RIDLEY]What BB standard is used?
• [RIDLEY]What is the maximum torque for the seatpost clamp?
• [RIDLEY]What is the seatpost diameter?

Bekijk alle 8